If you still want to order from them again, you could ask for a discount or free item for next time. You call to notify them and they will add the notes to your account so that you will get the item for free with your next order.
A small fee applies and should your delivery not arrive in the guaranteed time, we will email you a free pizza voucher for your next order. If the time taken to deliver the pizza is more than 30 minutes, the pie comes free if it costs under Rs And in case it costs more than that amount, the company subtracts Rs from the bill…. To claim the Quality Guarantee: You must call the restaurant where your pizza was ordered and made. If the store is extremely busy, there might be communication delays.
If you were paying in cash upon delivery, you could request to cancel the order at this point. If you already paid online and want to cancel it, insist upon getting a refund. Or if you still want your order, complain about the delay. If you do receive the order late but there is an issue with the food quality due to the delay, you can call to complain as well. You may be able to get a replacement order.
You will have agreed to an arrival time estimate when you placed the order. If it is more than minutes later than this and the store did not contact you about running late, you can complain about this. However, if it says that your pizza was delivered but it was not, you will need to call. They may tell you that the order is out for delivery and to call back again if there are problems when it arrives.
They can refund you if you choose to cancel your order before it goes out for delivery because it is too late now. Does Dominos give birthday special? How long should you wait for Dominos delivery? Does Dominos give free pizza if late? Is Dominos free pizza really free? How do I get my free pizza from Dominos ?
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